Adjustment Reconciliation

Never miss a dollar.

Carriers leak margin in adjustments you only see weeks later. RocketFuel reconciles every invoice automatically, re-runs the markup, and applies the correction to the meter — before the surprise lands on your customer.

Reconcile in four steps.

Step 1 of 4

Log the adjustment

Every charge or credit gets recorded against the original shipment. Full trail, no spreadsheet.

Step 2 of 4

Update the shipment

Corrected weights, dimensions, and surcharge flags overwrite the record so the meter has accurate cost data.

Step 3 of 4

Re-run your markup rules

The shipment recalculates against your markup profile. Margin holds even when the carrier shifts the underlying cost.

Step 4 of 4

Apply to the meter

The customer's prepaid balance updates automatically. No second invoice, no surprise charge, no awkward email.

What reconciliation handles.

  • Real-time matching Every carrier invoice line matched to your WMS shipment data. Discrepancies surface instantly, not at month-end.
  • Markup re-run When the carrier shifts the cost, the shipment re-runs through your markup rules so margin holds even after adjustments.
  • Exception handling Duplicates, returns, customs flagged for review instead of applied silently. Per-customer auto-approve or hold for sign-off.
  • Per-customer review modes Auto-approve trusted accounts. Hold sensitive or high-volume ones for finance sign-off. Transition customers as you build trust.
  • Multi-carrier coverage All the national carriers — USPS, UPS, FedEx, DHL — plus regional and last-mile. Whatever your customers ship with, the adjustments reconcile the same way.
  • Analytics-driven prevention Drill into which clients, SKUs, or carriers drive adjustments so you can fix the source upstream — not just chase the symptom.

Frequently asked questions

What is parcel auditing, and how does this compare?

Parcel auditing is reviewing carrier invoices for billing errors — DIM bumps, surcharge misclassifications, address-correction fees. Traditional audit firms work retroactively for 30–50% commission. RocketFuel reconciles in real time as part of the meter: no commission, no recovery cycle, no surprise on next month’s carrier invoice.

Which carriers work with this?

All of them. The national carriers — USPS, UPS, FedEx, DHL, Amazon — plus regional and last-mile carriers. If your customers ship with it, RocketFuel reconciles the adjustments against the rates you set.

What kinds of adjustments does it catch?

The ones that quietly erode margin: dimensional-weight (DIM) re-rates, surcharge misclassifications, address-correction fees, and residential or delivery-area surcharges. Each is caught at label time and re-run through your markup rules, so the corrected cost shows up the same day — not on next month’s carrier invoice.

Carriers don't always tell the whole story.

Reweighs bump dimensional weight. ZIPs flip residential. Saturday surcharges hit parcels promised next-day. Every line is small — a peak season's worth is real money, and by the time you see it you've already invoiced your customer. Reconciliation catches it first.

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Built for a specific job: Carrier invoice audit & recovery