Adjustment Reconciliation

Never miss a dollar.

Carriers leak margin in adjustments you only see weeks later. RocketFuel Recharge reconciles every invoice automatically, re-runs the markup, and applies the correction to the meter — before the surprise lands on your customer.

Reconcile in four steps.

Step 1 of 4

Log the adjustment

Every charge or credit gets recorded against the original shipment. Full trail, no spreadsheet.

Step 2 of 4

Update the shipment

Corrected weights, dimensions, and surcharge flags overwrite the record so the meter has accurate cost data.

Step 3 of 4

Re-run your markup rules

The shipment recalculates against your markup profile. Margin holds even when the carrier shifts the underlying cost.

Step 4 of 4

Apply to the meter

The customer's prepaid balance updates automatically. No second invoice, no surprise charge, no awkward email.

What reconciliation handles.

  • Real-time matching Every carrier invoice line matched to your WMS shipment data. Discrepancies surface instantly, not at month-end.
  • Markup re-run When the carrier shifts the cost, the shipment re-runs through your markup rules so margin holds even after adjustments.
  • Exception handling Duplicates, returns, customs flagged for review instead of applied silently. Per-customer auto-approve or hold for sign-off.
  • Per-customer review modes Auto-approve trusted accounts. Hold sensitive or high-volume ones for finance sign-off. Transition customers as you build trust.
  • Multi-carrier coverage All the national carriers — USPS, UPS, FedEx, DHL — plus regional and last-mile. Whatever your customers ship with, the adjustments reconcile the same way.
  • Analytics-driven prevention Drill into which clients, SKUs, or carriers drive adjustments so you can fix the source upstream — not just chase the symptom.

Frequently asked questions

What is parcel auditing, and how does this compare?

Parcel auditing is reviewing carrier invoices for billing errors — DIM bumps, surcharge misclassifications, address-correction fees. Traditional audit firms work retroactively for 30–50% commission. RocketFuel Recharge reconciles in real time as part of the meter: no commission, no recovery cycle, no surprise on next month’s carrier invoice.

Which carriers work with this?

All of them. The national carriers — USPS, UPS, FedEx, DHL, Amazon — plus regional and last-mile carriers. If your customers ship with it, RocketFuel Recharge reconciles the adjustments against the rates you set.

What kinds of adjustments does it catch?

The ones that quietly erode margin: dimensional-weight (DIM) re-rates, surcharge misclassifications, address-correction fees, and residential or delivery-area surcharges. Each is caught at label time and re-run through your markup rules, so the corrected cost shows up the same day — not on next month’s carrier invoice.

Carriers don't always tell the whole story.

Reweighs bump dimensional weight. ZIPs flip residential. Saturday surcharges hit parcels promised next-day. Every line is small — a peak season's worth is real money, and by the time you see it you've already invoiced your customer. Reconciliation catches it first.

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Built for a specific job: Carrier invoice audit & recovery